As everyone in the industry knows, many auto technicians moonlight. If you are among them, learn the ethics involved.

Auto techs can use their ASE and manufacturer certificates to win customers. Make sure your credentials stand out.

Miscommunication can lead to a frustrated customer -- and lost business. Learn how to speak your clients' language.

Moving on doesn't hinge exclusively on sound technical knowledge. Getting off the shop floor often requires that you have customer relations skills, too.

Publications that keep you current on the latest tech trends can be critical to your success.